In order to improve our services, we invite you to share your comments and suggestions with our quality department through the following channel: calidad@servintel.com
Quality
QUALITY
Our Quality Principles
- Quality is an essential part of our strategy and our culture.
- Our focus is the customer, and our purpose is to meet their requirements by exceeding their expectations, increasing their satisfaction, and creating lasting bonds where quality makes the difference.
- We believe that every aspect of customer interaction provides us with an opportunity to create value.
- We address the risks and opportunities that arise with a process-focused approach, responding to the changing demands of the environment and implementing a continuous improvement process with a structure that is flexible and adaptable to the market.
- We have competent, empowered, and committed people who drive the company’s ability to generate and provide value.
- We guide our team, at every step of their collaboration, to deliver quality services.
- We believe that understanding the current and future needs of our customers will contribute to the sustained success of our company.
- We are committed to complying with the requirements of the ISO 9001:2015 standard, customer requirements, and the continuous improvement process.
